%20(1300%20x%20200%20px).png?width=260&height=40&name=Short%20Haircut%20Photo%20Banner%20Email%20Header%20(1300%20x%20300%20px)%20(1300%20x%20200%20px).png "Short Haircut Photo Banner Email Header (1300 x 300 px) (1300 x 200 px)"){kind=small}
Drop no-shows,
drive salon profits!
With Online Booking and Upfront Payments, reduce no-shows by up to 65% and significantly boost your revenue.
.png?width=400&height=348&name=OLB%20+%20UFP%20(1).png)
Why choose Online Booking & Upfront Payments for your salon?
Lock in revenue
Say goodbye to last-minute cancellations! When clients pay in advance, they're committed. Salons using Online Booking and Upfront Payments have seen their revenue jump by an average of 20% annually.
Cut no-shows
Fed up with no-shows? With Online Booking and Upfront Payments, salons have slashed no-shows by up to 65%. It’s time your schedule worked for you and not against you.
Extend your reach
Why not connect with your clients when they search for you? Now, you can accept bookings directly from Google Search or Maps with our Reserve with Google integration. You can get up to 47% more bookings than with Online Booking alone!
.png "Flexibility for your salon clients")
Flexibility for your clients
Did you know 40% of salon bookings are made outside traditional business hours? Our Online Booking system allows clients to schedule appointments at their convenience. For you, it means waking up to a full appointment book and spending more time doing what you love.
Tailor everything just right
Your salon, your rules. Customise your service menu, choose which services are bookable online, and tweak everything as your business evolves. Plus, set your own deposit and cancellation policies for complete control over your operations.
Boost sales with smart suggestions
Increase your sales by suggesting complementary services during the booking process. This personalised touch not only boosts your revenue but also enhances customer satisfaction by offering tailored recommendations that meet their needs.
"Our online booking has been amazing, my gosh it has freed up so much of my time."
Tracy Ciampa
General Manager, Eclipse The Essential Spa
Security
Our payment partners employ bank-level encryption and continuous fraud monitoring to safeguard every transaction. This proactive security approach protects your business and client data against potential threats.
Compliance
Our payment partners are fully compliant with privacy and financial regulations in Australia, New Zealand, the UK, the EU, North America, and Canada. This compliance ensures that your salon adheres to the highest standards of data privacy and financial operations, no matter your location.
Flexibility
Recognising the diverse needs of your clients, our payment partners offer a broad range of payment options. Whether it's online transactions or in-person payments, your clients can choose their preferred method.
Get started now!
Please fill in your details and our Payments Specialist will be in touch shortly!
Frequently Asked Questions
What is Online Booking?
Online Booking allows your clients to schedule appointments through your salon’s website or a dedicated booking platform, making it convenient for them to book services anytime, anywhere.
What are Upfront Payments?
Upfront Payments allow clients to pay a portion or the full amount of their service when booking their appointment. This helps secure their slot and reduces the chances of no-shows, protecting your revenue and time.
How do Online Booking and Upfront Payments benefit my salon?
Online Booking can help fill your appointment slots more efficiently, reduce administrative tasks, increase your visibility, and provide a seamless booking experience for your clients. By layering Upfront Payments on top of Online Booking, you can reduce no-shows by up to 65% and increase your revenue up to 20% annually!
Sounds great, how do I set up Online Booking and Upfront Payments for my salon?
Setting up Online Booking and Upfront Payments is easy. Once you’re ready, reach out to our Support team and we’ll walk you through next steps.
Which payment providers does Shortcuts support for Upfront Payments?
Shortcuts supports Stripe and Ezidebit for Upfront Payments. Both platforms offer secure payment gateways and are PCI-compliant. If you are considering an online payments solution that is quick and easy to set up, we recommend Stripe. If you would like to integrate with EFTPOS terminal payments, we recommend Ezidebit as a more appropriate solution. Please reach out to our payments expert to discuss which provider best suits your needs.
I already have a Stripe account, how do I implement Upfront Payments?
You can do this in your Shortcuts Console under Online Booking settings by entering the Stripe account ID provided during the Stripe setup process. Reach out to our Support team if you would like assistance with this step.
I already have an Ezidebit account, how do I implement Upfront Payments?
You can do this in your Shortcuts Console under Online Booking settings by entering the Ezidebit account ID provided by the Ezidebit team after you set up an account with them. Reach out to our Support team if you would like assistance with this step.
Will I be charged any fees for using Upfront Payments?
There are no setup or monthly fees for Booking Deposits. Depending on the payment provider you select, you will only pay a transaction fee per payment processed, and we offer transparent pricing on these with no hidden costs.
Can I customise my Online Booking system to match my salon’s brand?
Yes, you can customise your Online Booking interface to reflect your salon's brand, including adding your logo and colors.
Can I control what order Services are booked in?
Yes, you can control what order Services are booked in. If a client selects Services out of the defined sequenced order they will be prompted and informed of the automatic change of order.
Can I set different deposit amounts for different Services?
Yes, you can customise the deposit amounts for each Service, giving you full control over how you manage bookings.
What if a client needs to cancel or reschedule?
You can set your own cancellation and rescheduling policies. You can also handle cancellations on a payment-by-payment basis for maximum flexibility for your business and your clients.
Can I switch back if I decide Upfront Payments isn’t right for my salon?
Yes, you have the flexibility to switch back or adjust your settings at any time. We’re here to support you and ensure you find the best solution for your business.
How does Reserve with Google benefit my business?
Reserve with Google allows your clients to book appointments on their terms while your business can enjoy increased bookings, visibility and accessibility. When clients discover your salon through either Google Search or Maps, they can now simply click on the booking link and book directly via your Online Booking page.
Does Reserve with Google cost anything?
If you’re already a Shortcuts customer and using Online Booking, it won’t cost you a thing.
How do I get started with Reserve with Google?
Firstly, you will need a Google Business Profile, and Shortcuts Online Booking. If you don’t have a Google Business Profile yet, you will need to set one up. If you already have a Google Business Profile, please ensure that your business name and address matches your Shortcuts details. Once you’ve done this, contact our Support team and we’ll help you with the rest!